Terms of service

Terms of Service

Effective Date: 6/28/2026

Welcome to The Wandering Willow Co. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

Use of Our Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to use this site only for lawful purposes and in a manner that does not interfere with the rights or use of the site by others.

Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, inconsistencies may occasionally occur due to willow being a nature product. We reserve the right to correct any errors, update information, or cancel orders if inaccurate information has been published. Otherwise assume product inconsistency is due to time of year, harvest, and tree.

Product colors and appearance may vary slightly depending on your device's display.

Pricing & Payment

All prices are listed in the applicable currency and are subject to change without notice. Payment is required at the time an order is placed. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

Order Acceptance

Receiving an order confirmation does not constitute acceptance of your order. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.

Shipping

Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances. Once an order has been shipped, responsibility for delivery rests with the shipping carrier.

Returns & Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

Product Use

Our products are intended for their designated purpose only. Customers are responsible for using products safely and following any care, feeding, or usage instructions provided.

Intellectual Property

All content on this website—including text, images, graphics, logos, product descriptions, and designs—is the property of The Wandering Willow Co. and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, The Wandering Willow Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of those websites.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective upon posting to this website. Continued use of the site constitutes acceptance of the updated terms.