Contact information

Customer Support

The Wandering Willow Co.

Email: BoothFamilyRanch@gmail.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time Zone)
Closed weekends and major holidays

Response Time

We aim to respond to all inquiries within 1–2 business days. During holidays or periods of high order volume, response times may be slightly longer.

How to Reach Us

Please include your order number (if applicable) and a brief description of your question or concern so we can assist you as quickly as possible.

We can help with:

  • Order status and tracking
  • Shipping questions
  • Returns and refunds
  • Product information
  • General customer support

Wholesale & Business Inquiries

For wholesale opportunities, collaborations, or other business inquiries, please contact us by email with the subject line "Wholesale Inquiry" or "Business Inquiry."

Thank You

Thank you for supporting The Wandering Willow Co. We appreciate your business and look forward to helping you and your furry friends! 🐰🌿